1. Introduction

Welcome to Full Flow HVAC’s website. At Full Flow HVAC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to inform you about the collection, use, and disclosure of your personal information when you visit our website or use our services.

By accessing and using our website, you agree to the terms and conditions outlined in this Privacy Policy. Please read it carefully and contact us if you have any questions or concerns.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you submit through our contact forms or when you request information.

2.2. Usage Information

We may collect information about how you interact with our website, including your IP address, browser type, operating system, referring web page, pages visited, and the time and date of your visits.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1. To respond to your inquiries and provide customer support.

3.2. To improve our website and services based on your feedback.

3.3. To send you promotional information, updates, and newsletters if you have opted to receive them.

3.4. To analyze website usage and trends, which helps us enhance our website’s functionality and user experience.

4. Information Sharing

We do not sell, trade, or transfer your personal information to third parties unless we obtain your explicit consent. We may share your information with trusted service providers and business partners who assist us in operating our website and providing services. These partners are obligated to maintain the confidentiality and security of your personal information.

We may also share your information when required by law, to protect our rights or the safety of others, or in connection with the sale, merger, or acquisition of all or part of our company.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect and store information about your website usage. You can configure your web browser to reject cookies, but this may impact your experience on our website.

6. Security

We take the security of your information seriously and employ industry-standard measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the following choices regarding your personal information:

7.1. Access and Correction: You may request to access and correct your personal information held by us.

7.2. Opt-Out: You can choose not to receive promotional emails from us by using the unsubscribe link provided in the emails.

7.3. Do Not Track Signals: We do not currently respond to “Do Not Track” signals from web browsers.

8. Changes to this Privacy Policy

Full Flow HVAC may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The updated policy will be posted on our website with a revised “Last Updated” date.